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This page shows how to manage your subscription: change plans, update billing, view invoices, and cancel or reactivate. Everything lives in one place, in Preferences -> Billing. To see what each plan includes and how the pricing works, see Plans and pricing.

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View your current plan

1

Open Preferences

Click your avatar and select Preferences.
2

Open the Billing tab

Open the Billing tab.
3

See the details

See your current plan, price, billing interval (monthly or yearly), and the features included. If your subscription is active, you’ll also see the next renewal date.

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Change or upgrade your plan

1

Open Preferences -> Billing

In the Billing tab, click Change plan (on the free or trial plans, the button reads Upgrade).
2

Compare the options

Compare the available plans and intervals (monthly or yearly).
3

Review the summary

Before confirming, you’ll see an order summary with the total due today and the date and amount of your next renewal.
4

Confirm the change

Accept the terms and confirm. The change takes effect immediately.
Confirming a paid plan change requires a payment method on file. If you don’t have one yet, you can add it right from the change screen.

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Manage your payment method

On paid plans, the Billing tab shows your card on file (brand and last four digits).
1

Open Preferences -> Billing

In the Payment method section, click Update (or Add, if you don’t have one yet).
2

Enter the new details

You can pay by card or, when available on your device, with Apple Pay or Google Pay.
If a payment fails, your subscription is marked as past due and a notice appears in the Billing tab. Update your payment method to bring it back into good standing.

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Billing details (NIF)

On paid plans you can add your tax number (NIF) so it appears on your invoices.
1

Open Preferences -> Billing

In the Billing details section, enter your NIF (nine digits).
The NIF is used only for issuing your subscription invoices.

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Invoices

All your subscription invoices are available in the Billing tab.
1

Open Preferences -> Billing

Scroll down to the invoice list.
2

Open the invoice

Each row shows the date, document number, total, and status. Click View to open the PDF.
Right after a payment, the certified invoice can take a moment to be issued. During that window the row shows as pending; refresh the page after a few minutes.

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Cancel your subscription

1

Open Preferences -> Billing

In the cancellation section, click Cancel.
2

Choose the cancellation reason

Select the reason for canceling (required) and, if you like, leave a comment. It helps the team improve.
3

Confirm

Review what you’ll lose access to and the date your subscription stays active until, then confirm.
After canceling, your subscription stays active until the end of the period you already paid for. Your data remains saved.

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Reactivate before the period ends

If you canceled but changed your mind, you can reactivate before the subscription ends.
1

Open Preferences -> Billing

When your subscription is scheduled to cancel, a Reactivate button appears. Click it.
2

Or use the email link

You can also reactivate through the link sent by email.
Reactivating before the period ends keeps your current price and any discount attached to it. To see what changes if you subscribe again after that period, see Plans and pricing.

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Right of withdrawal

You have the statutory right to withdraw from your subscription within 14 days of subscribing, as provided by law. To exercise it, contact support through Send feedback in the user menu, or describe your request in the AI chat, which forwards it for you.

Plans and pricing

What each plan includes and how the pricing works.

Your data

Export your data, delete your account, and your rights.