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Find your symptom below and follow the fix. For the full setup steps, see Connect your assistant.

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Common issues

Make sure you copied the connection URL exactly as shown and pasted it into your client’s custom connector field:
After pasting the URL, you still need to turn guito on inside the conversation: in Claude, open the connectors menu and enable guito; in ChatGPT, open Tools and enable guito. If the connector still doesn’t respond, remove it and add it again, repeating the setup steps.
When you connect, a browser window opens so you can sign in to guito and authorize access. If that window doesn’t open or authorization doesn’t complete, repeat the connection steps in your client — you can re-authorize at any time.
Your AI client can access only your own data, never your credentials. Learn more in Security and privacy.
It isn’t your plan: the connector and write actions are both included in Plus.Some clients also ask you to grant write access the first time, or have a read-only setting of their own: approve the action when the client prompts you, and check the connector’s permissions in your client if writing is still blocked.
Any action that changes your records always asks for your confirmation in the assistant itself before saving.
The Gemini app does not yet support adding custom MCP connectors. For now, use Claude, ChatGPT or another MCP-compatible client, such as Claude Code, Cursor or VS Code.
AI assistants are available on the Plus plan. If you’re not on Plus yet, see the options in Plans and pricing. You have 14 days from your initial subscription to exercise your right of withdrawal. Automatic renewals are not eligible.
In guito, open the user menu, choose Settings and then AI assistants: every connected assistant has a Revoke access button, and that is what cuts off access on guito’s side. Also remove the guito connector in your AI client. You can reconnect at any time by repeating the setup steps.

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Still need help?

If none of the fixes above solves your problem, write to support@guito.pt and we’ll help you connect your assistant.

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Next

Connect your assistant

Step-by-step setup for Claude, ChatGPT and developer clients.

Security and privacy

How OAuth access protects your data and credentials.

What are AI assistants

Learn what you can do with an assistant connected to guito.

Plans and pricing

See what’s included in the Plus plan.