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You can request deletion of your guito account at any time. There are two ways to do it, and the second one does not require you to be able to sign in.

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In the app

1

Open Settings -> Security

Click your avatar in the sidebar, select Settings, and scroll down to the Delete account section. On mobile the path is Profile -> Settings -> Personal information -> Delete account.
2

Tell us why

Click Delete account and choose your reason (required). If your reason is privacy, a shortcut to export everything before deleting appears here.
3

Confirm your identity

Review what will be deleted and confirm with your current password or, if you sign in with Google, with a code emailed to you.

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By email

If you cannot sign in, write to support@guito.pt with the subject “Cancelamento de Conta”, from the account’s email address. We confirm your identity before deleting anything. For a formal erasure request under the GDPR, use the subject “Direitos RGPD”. We reply within one month, extendable to three months in complex cases.

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What happens next

There is a 7-day grace period, during which you can cancel the deletion. After 7 days, the data is permanently deleted and cannot be recovered.
If you want to keep a copy, request the export before deleting the account: once it is deleted, there is nothing left to export.
If you subscribed to the Plus plan through the App Store, deleting your guito account does not cancel that subscription. Cancel it in your App Store subscription settings so the store stops charging the renewal.

Your data

Export a full copy of your data before deleting the account.

Security and privacy

How guito protects your data, what’s stored, and your rights over it.